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In sensitive situations, it’s better to be more direct about the conditions and parameters of the permission for saying no. For example, you can set the tone of the conversation: “I want you to know that it’s okay to say no or to say, ‘I’d like to think about it for a couple of days.’ If you aren’t interested in doing this, I would rather know where you stand, so I can explore other options.”
22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life
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