Looking back, I realize I was doing what most of us tend to do when we’re uncertain or floundering: We reach for what feels familiar, what we think we’re good at. I knew policy; I knew how to consume and process information. It took a while to figure out that my problem wasn’t a lack of a ten-point plan. Rather, it was my general inability to boil issues down to their essence, to tell a story that helped explain an increasingly uncertain world to the American people and make them feel that I, as president, could help them navigate it.
