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But with a sound process—one in which I was able to empty out my ego and really listen, following the facts and logic as best I could and considering them alongside my goals and my principles—I realized I could make tough decisions and still sleep easy at night, knowing at a minimum that no one in my position, given the same information, could have made the decision any better. A good process also meant I could allow each member of the team to feel ownership over the decision—which meant better execution and less relitigation of White House decisions through leaks to The New York Times or The
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politics during the Soviet era, that “the lie has become not just a moral category but a pillar of the State.”
To be known. To be heard. To have one’s unique identity recognized and seen as worthy. It was a universal human desire, I thought, as true for nations and peoples as it was for individuals.

