Pal Jostein Didriksen

24%
Flag icon
If we hold an opinion weakly, expressing it strongly can backfire. Communicating it with some uncertainty signals confident humility, invites curiosity, and leads to a more nuanced discussion. Research shows that in courtrooms, expert witnesses and deliberating jurors are more credible and more persuasive when they express moderate confidence, rather than high or low confidence.
Think Again: The Power of Knowing What You Don't Know
Rate this book
Clear rating
Open Preview