Think Again: The Power of Knowing What You Don't Know

by Adam M. Grant

As we work toward systemic change, Daryl urges us not to overlook the power of conversation. When we choose not to engage with people because of their stereotypes or prejudice, we give up on opening their minds. “We are living in space-age times, yet there are still so many of us thinking with stone-age minds,” he reflects. “Our ideology needs to catch up to our technology.” He estimates that he has helped upwards of two hundred white supremacists rethink their beliefs and leave the KKK and other neo-Nazi groups. Many of them have gone on to educate their families and friends. Daryl is quick to point out that he hasn’t directly persuaded these men to change their minds. “I didn’t convert anybody,” he says. “I gave them reason to think about their direction in life, and they thought about it, and thought, ‘I need a better path, and this is the way to go.’ ”