Shortly after that holiday season we held a postmortem, out of which was born the Weekly Business Review (WBR). The purpose of the WBR was to provide a more comprehensive lens through which to see the business. The WBR has proved very useful over the years and is widely adopted throughout the company. We’ll show how the WBR is constructed and implemented so the company can improve each and every week. It has a fractal nature that allows us to easily adapt to different situations, from small groups to billion-dollar businesses. Small teams, business category lines, and the entire online retail
...more
