The leaders who had been trying to get this service off the ground before Tom Taylor took it over were exceptionally capable people, but while they were tending to all their other responsibilities, they just didn’t have the bandwidth to manage the myriad details FBA entailed. FBA would have been, at best, much slower and more difficult to launch if Jeff Wilke hadn’t freed up Tom to focus on nothing but this one project. The single-threaded leader concept hadn’t yet been formalized at Amazon, but Tom became an important forerunner.
