Erhan

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While David and Carole were writing this book, they had multiple opportunities to practice what they preach. David would constantly come up with new content ideas that he wanted to discuss. Carole’s first thought was usually, Oh no, here he goes again—we’re trying to take stuff out of the manuscript, and he keeps adding to it! At these times she had three choices. The first was to say, “No, we’re not doing that.” The second was to say, “Okay, I’m too tired and have lost my patience, so you just do it.” The third, which is what she most often chose, was to manage her irritation and consider his ...more
Connect: Building Exceptional Relationships with Family, Friends, and Colleagues
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