Erhan

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By ‘being heard,’ I mean are you really trying to understand me? Several times in the last week, I said that I was irritated. Not only did you not acknowledge that you heard that, but I didn’t hear that you were concerned about it or wanted to find out what was going on with me. We can’t work out our issues if we don’t try to understand each other.”
Connect: Building Exceptional Relationships with Family, Friends, and Colleagues
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