“I just need to tell you that I’m having a hard time performing up to standard. I’m going through a very difficult divorce.” John had gone through a divorce himself and, sensing that Darryl might want to talk, said, “Let’s get out of the office for a while. I have to buy new speakers and could use your expertise. We can get some lunch while we’re at it.” John used the time to let Darryl talk about the problems in his marriage and shared some of his own experience. Darryl later reported how much this meant to him, that he felt understood and supported and came to think of John as much more than
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