Listening truthfully is not defensive. Even if you do not like this information, you should listen to it instead of responding immediately. Listening attentively is less like a technique, it is more like an attitude. A skier spends 100% of his attention when encountering obstacles, and he will never be distracted to think about what he wants to say to his partner later. In the same way, as an active listener, you give 100% of your attention to another person, and you will not want to blurt out what you think. In this way, you get rid of preconceived notions and open your mind to create a more
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