relationship “first aid” is needed after a major blowup. As each week goes by, it becomes more and more difficult to pick up the phone or write an email asking to discuss the incident. One reason why speedy communication is so important is that the incident may have been based on mistaking the intentions of the other person or reading things into his or her actions. If for no other reason, engaging soon after the event can help identify whether the cause is a misunderstanding,
