Abby looked at Will. He was one of the best negotiators she knew. But her gut told her she was right. McCormick wouldn’t talk to him. They needed a fresh start. “We’re going to switch,” she said. “I’ll be primary.” Will nodded, and she saw the hurt and concern on his face. His instinct told him he was the right man for the job, and she had just effectively told him he wasn’t. Even if she was right, it was no fault of his, but that didn’t lessen the sting. Even worse, a transfer between negotiators was always risky. The subject in a crisis never responded well to surprises. If she was wrong, it
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