suboptimal. Writing about the rationale for the railway administrative reforms announced on 25 December 2019 that turned the Indian Railways into a more functionally oriented unit, Aashish Chandorkar observed: To understand why these reforms were necessary, one needs to understand the existing work process of the Indian Railways. The organisation still carries the British legacy of departmentalisation. The eight key departments—accounts, civil, electrical, mechanical, personnel, signal and telecom, stores and traffic—are integrated vertically, and have their own hierarchies. Each department
...more
