Mistakes Were Made (But Not by Me): Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts

by Carol Tavris

The implications of these studies are ominous, for they show that people do not perform acts of cruelty and come out unscathed. Success at dehumanizing the victim virtually guarantees a continuation or even an escalation of the cruelty: It sets up an endless chain of violence, followed by self-justification (in the form of dehumanizing and blaming the victim), followed by still more violence and dehumanization. Combine self-justifying perpetrators and victims who are helpless, and you have a recipe for the escalation of brutality. This brutality is not confined to brutes—that is, sadists or psychopaths. It can be, and usually is, committed by ordinary individuals, people who have children and lovers, “civilized” people who enjoy music and food and making love and gossiping as much as anyone else. This is one of the most thoroughly documented findings in social psychology, but it is also the most difficult for many people to accept because of the enormous dissonance it produces: “What can I possibly have in common with perpetrators of murder and torture?” It is much more reassuring to believe that they are evil and be done with them.14 We dare not let a glimmer of their humanity in the door, because it might force us to face the haunting truth of cartoonist Walt Kelly’s great character Pogo, who famously said: “We have met the enemy and he is us.”