Tamsen Webster

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Instead of irritably asking “How could you possibly have listened to that creep?” you say, “Tell me what appealed to you about the guy that made you trust him.” Con artists take advantage of people’s best qualities—their kindness, politeness, and desire to honor their commitments, reciprocate a gift, or help a friend. Praising the victim for having these worthy values, says Pratkanis, even if they got the person into hot water in this particular situation, will offset feelings of insecurity and incompetence.
Mistakes Were Made (But Not by Me): Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts
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