James Cham

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Similarly, because the consultant now knows when she’ll work on the report each week, she can have a standing agreement with her boss about when the report will be ready for review. For example: “I’ll always have the report ready for your review in our shared Google Docs directory by 11:00 a.m. on Tuesday; if you have any comments, add them to the document during the day; I’ll check for any notes at 4:00 p.m. before I send off the final version to the client at the end of the day.” A weekly task that might have once generated multiple back-and-forth urgent emails now adds no extra messages to ...more
A World Without Email: Reimagining Work in an Age of Communication Overload
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