James Cham

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One of the key uses of this morning block is to think about processes and how to improve them. As Johnson explained to me, it takes time to figure out how best to structure the crazy inputs and interaction that surround most work processes. He’s diligent in making sure that everyone keeps prioritizing this. “You need time away from inputs to figure out how best to systematize those inputs,” he explained. This is perhaps Optimize’s most important process of all: the process that helps improve the existing processes.
A World Without Email: Reimagining Work in an Age of Communication Overload
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