Dustin Rollins

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“There is a performative dimension to writing emails and cc’ing everybody, like ‘Look at all the work I’m doing.’ It’s annoying.” As an HR consultant named Andrea put it: “In at least 50% of messages you still have open questions. . . . You get the feeling that the person just shot off an email without caring about how I could answer it.”
A World Without Email: Reimagining Work in an Age of Communication Overload
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