Dustin Rollins

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We chose to use email because it was a rational solution to the need for practical asynchronous communication in large offices. The hyperactive hive mind, in some sense, subsequently chose us once this tool had spread, at which point we seemed to have all looked up from our newly empowered inboxes, shrugged, and quipped: “I guess this is how we work now.”
A World Without Email: Reimagining Work in an Age of Communication Overload
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