Norman Horn

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I would go so far as to say that anyone whose job requires more than one or two scheduled events in a typical week absolutely should be using a scheduling service or, if the work demands it, a part-time assistant. There’s really no reason why anyone should still have to waste cognitive cycles in dragged-out scheduling conversations. You might think that the gains here are small—how hard is it to send some emails?—but if you’re like me, you’ll likely be surprised by the feeling of a burden being lifted when you eliminate all these ongoing scheduling conversations, which have a way of nibbling ...more
A World Without Email: Reimagining Work in an Age of Communication Overload
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