Norman Horn

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As explained, this applies when you transform your personal workflow, moving your daily rhythms away from the unpredictable back-and-forth of the hyperactive hive mind. These shifts are likely to create changes that are visible to your colleagues and clients, with the most notable being that you’re no longer always answering emails or instant messages promptly. Other people will, in other words, need to shift their expectations about working with you.
A World Without Email: Reimagining Work in an Age of Communication Overload
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