I just argued that more than a millennium later, the introduction of another narrowly useful innovation, electronic messaging, led the modern office to embrace the hyperactive hive mind workflow. To justify this claim, let’s look closer at the types of underlying complex forces that plausibly might have driven us from the rational adoption of email to the less rational embrace of the hive mind approach to work. There are at least three of these hive mind drivers that likely played a role in this unintentional transformation of the office.
