Finally, to support this process-centric approach to work, Johnson insists that the whole company take processes seriously. He sees getting these processes right as the core to their success. Every employee of Optimize is expected to spend at least the first ninety minutes of every day in a deep work block, free from inputs (some people, like the manager profiled above, spend much more). One of the key uses of this morning block is to think about processes and how to improve them. As Johnson explained to me, it takes time to figure out how best to structure the crazy inputs and interaction
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