Courtney Robertson

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Open source is complicated because it contains a messy mix of both technical and social norms, most of which play out in public. It is documented extensively (nearly every decision is written down somewhere) but not clearly (you have to dig through years of mailing list archives to find what you need). Its treasures are hidden amidst a tangle of brambles and thorns.
Working in Public: The Making and Maintenance of Open Source Software
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