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The word “retail” comes to us from the Middle French word retailler, meaning “to cut into pieces,” more etymologically related to the English word “tailor” than anything having to do with sales. The original French retailers were oriented around precision, buying only a few key goods in bulk and carefully apportioning them for their customers. They added value through product selection, negotiating routes of supply, and expertise in handling.
The Secret Life of Groceries: The Dark Miracle of the American Supermarket
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