Ed Schaefer

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You first need to be able to visualize steps in a value stream from left to right. You need to be able to see the amount of work in the system at each step (the work in progress), how the work is flowing (lead time and throughput), and how long the work has been there (wait time and aging).
Sooner Safer Happier: Antipatterns and Patterns for Business Agility
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