Marie Schacht differentiates between hospitality (welcoming people, seeing them, understanding what they need) and comfort (which involves reassurance, soft edges, and an elimination of tension). But art doesn’t seek to create comfort. It creates change. And change requires tension. The same is true for learning. True learning (as opposed to education) is a voluntary experience that requires tension and discomfort (the persistent feeling of incompetence as we get better at a skill).

