A research scientist at IBM and professor at UC Santa Cruz, Whittaker, for almost two decades, has been studying how people manage personal information. (He wrote a paper on “email overload” in 1996, before many people even had email.) In 2011, Whittaker led a study of the searching and sorting habits of email users, resulting in a paper titled “Am I Wasting My Time Organizing Email?” Spoiler alert: the conclusion was an emphatic Yes.
