Questions to ask yourself: When I get knocked down, do I get back up quickly or tend to drown in self-pity? Do I trend initially toward surprise, denial, and anger when given feedback or do I accept it and take action? What have I learned from the adversity I have experienced in my life? Did I apply that to make positive changes? If so, have I been consistent in applying those changes? Do I spend too much time analyzing what’s beyond my control or find the silver lining and move forward? How am I going to hold myself accountable to using the Five-Step Root Cause Analysis mental model?
