“This is the frightening point,” he said. “Because it’s an automatic process, and it’s an unconscious process, people who engage in this unthinking discrimination are not aware of it. They are not lying to you when they say, ‘I didn’t treat this person differently, and I treat everyone the same.’ They mean it because, consciously, that is the way they see themselves. These implicit biases shape their behavior in ways they are not even aware of.
