Kate Lyon

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If we think of panic as an overreaction, it starts to make more sense. The way to avoid a panic, then, is to reduce the causes of overreaction—by reducing the density or turbulence of the crowd or by giving the crowd better information. But sometimes panic happens to just one person, all alone, and no one else. Sometimes a single exception is enough to change history. So what causes this kind of overreaction?
The Unthinkable: Who Survives When Disaster Strikes - and Why
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