Ask open-ended questions that require a longer response than a simple “yes” or “no”. If we do ask a question that responds with yes, or no, build on it. Ask more about their interest and/or reason(s) why. It’s another way to learn about them and build a conversation around an interesting topic. Listen carefully. Lending an ear is one of the best ways to stay engaged. If the other person enjoys communicating with you, this is a good sign that they are enjoying their interaction.
