Alex

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If you are in customer service, asking the customer “Would you like to do _______?” This is part of being friendly. If you ask the same question in a sales environment, it could sound like the trainee is unsure if the customer should move forward with the purchase. Instead, use verbiage like “Would you like to use a debit card or credit card for your purchase?” This is more assumptive.
The Ultimate Sales Training Success Guide: Transfer Success Skills to People to Learn More So They (and You) Can Earn More
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