Suppose that you’re working diligently through your inbox, responding to problems, and then you decide to put 20 minutes aside to fix a longstanding and nagging issue. But before you carry out the task, be mindful and stop yourself. Ask this critical question: Am I really the only one who can do this work?
There's a simple analogy I like (here's my bad attempt at it, for now): A real estate agent could mow the lawn in 15 minutes, but pays someone to do it who will take 30 minutes. And they can clean the pool in 30, but will pay someone to do it who will take 45 to do it. This is because this will allow them to focus on doing the things only they can do (list, create compelling marketing materials, etc), and be able to handle more properties at once.

