Gerardo Ortega

15%
Flag icon
People have enormous respect for leaders who apologize when they screw up, and contrary to popular belief, apologizing doesn’t make you vulnerable. In fact, you’ll usually gain respect from people when you apologize, because apologizing tells people that you are level headed, good at assessing situations, and — coming back to humility, respect, and trust — humble.
Software Engineering at Google: Lessons Learned from Programming Over Time
Rate this book
Clear rating