Mavis Leno nailed it. She looked at the audience and simply said, “If you want to make a difference, the next time you see someone being cruel to another human being, take it personally. Take it personally because it is personal!” It was the single most inspiring call to change I’ve heard. We all know how to take it personally. In fact, when we witness cruelty, it’s human nature to take it personally. If we choose not to get involved or pretend it’s not happening, we’re going against the very sense of connection that makes us human.