those choices. This is a great place to introduce Jillian. I interviewed Jillian in 2002 and then again in 2005. I’ll tell you about our first meeting now. Later in the book, you’ll learn how Jillian’s life changed as she started building shame resilience. This story illustrates the way shame floods us with intense feelings of fear and blame. In our first interview, Jillian told me about a recent shame experience that had her believing she was “losing