She subtly mirrored Donaia’s movements and posture as they all sat, leaning forward when the other woman did, straightening her gloves a moment after Donaia touched her own. Overdoing that risked the other person noticing and reading it as mockery, but small amounts of imitation would build a buried sense of rapport, whether Donaia wanted it to or not.
Ah, I see you've worked in customer service.
