Becoming Duchess Goldblatt

by Duchess Goldblatt

Michael tells Pentangeli that Roth tried to have Michael and his family killed; he tells Roth than Pentangeli is responsible. Is this good management, and what do their annual evaluations look like? –Jon Danziger, New York It’s an excellent question; thank you. I was hoping someone would ask. Michael was drawing here on his deep understanding of Maslow’s hierarchy of needs: Pentangeli is driven by a need for belongingness, love, and friendship; Roth is driven by the need for recognition and achievement. Using Maslow’s motivational theory, Michael is able to produce a superior performance from them both short-term, but as for their annual evaluations: they’re both dead, as it were, by the end of II. Possibly there’s a case to be made that Michael’s management style could benefit from an investigation into Herzberg’s two-factor theory; we can certainly see evidence in I and II that his turnover costs are through the roof.