Don’t give unsolicited advice. When someone shares a problem, it can be difficult not to offer a solution, but often what the other person needs most is to be listened to, not to be told what to do. If we think we have something valuable to offer regarding their situation, we can ask, “Can I give you some advice?” or offer a solution indirectly: “Of course, only you can know the right thing to do, but if I were in your position, I would . . .”

