IndiGo employed a technology called Aircraft Communications Addressing and Reporting System (ACARS),102 which not only helps it in ensuring on-time performance but also in faster turnround. The automated real-time flight status is triggered the moment its aircraft takes off on the handheld devices of the arrival centre. So, its staff knows the exact flight status in real time and is ready for the next action. IndiGo has trained its staff well for swift onboarding and deboarding. Typically, its staff can get the flight ready for the next departure within 25 minutes.

