HARMONIC GROUPS AT A GLANCE The Positive Outlook Group: Deny that they have any problems Nine: “What problem? I don’t think there is a problem.” Two: “You have a problem. I am here to help you.” Seven: “There may be a problem, but I’m fine.” The Competency Group: Cut off feelings and solve problems logically Three: “There’s an efficient solution to this—we just need to get to work.” One: “I’m sure we can solve this like sensible, mature adults.” Five: “There are a number of hidden issues here: let me think about this.” The Reactive Group: React strongly and need response from others
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