Jeyerajha (JJ)

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There are two common barriers to empathy: First, we can be so caught up in our own thoughts and stories that our ability to be receptive to the needs of others is reduced. The same is true when we are tense, irritated, or worried: Experiencing negative mental states makes it harder to relate to and understand others.
How to Lead in Product Management: Practices to Align Stakeholders, Guide Development Teams, and Create Value Together
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