Amanda

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Kind speech is therefore not about only saying nice things, always being cheerful and smiley, and ignoring difficulties and problems or sugar-coating them. It is about caring about the effect your words are likely to have on the other person and avoiding harsh, offensive, dismissive, judgemental, cynical, nasty, and divisive speech.
How to Lead in Product Management: Practices to Align Stakeholders, Guide Development Teams, and Create Value Together
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