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To better serve the millions of people joining Instagram, she worked on transitioning content moderation, so that whenever people clicked to report something awful they saw on Instagram, it would just be funneled into the same system of people who were cleaning up Facebook. Facebook had low-wage outside contractors quickly clicking through posts containing or related to nudity, violence, abuse, identity theft, and more to determine whether anything violated the rules and needed to be taken down. Instagram employees would no longer be as close to their worst content. Their nightmares would be ...more
No Filter: The Inside Story of Instagram
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