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That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea, by Marc Randolph

And both of us came to realize that how we treated individual customers was as important at 150 million subscribers as it was at 150.

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That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea

That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea

by Marc Randolph

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