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Matthew Ackerman
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That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea, by Marc Randolph

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If we wanted any chance of surviving long-term, we had to convince customers that we were giving them something better than an online library and quick shipping.
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That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea
That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea
by Marc Randolph
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