The second thing that is important about stories like those of Norton, Jeong and others is the question that the internet age has still not begun to contend with: how, if ever, is our age able to forgive? Since everybody errs in the course of their life there must be – in any healthy person or society – some capacity to be forgiven. Part of forgiveness is the ability to forget. And yet the internet will never forget. Everything can always be summoned up afresh by new people. A future employer will always see Norton’s use of the ‘n’ word and wonder, context aside, whether this is the sort of
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