Radical candor, the brainchild of Kim Scott (who worked at Google and has consulted for several other big tech companies), is direct communication that is rooted in caring personally. It’s mostly used as a framework for management/leadership, but I’ve found it even more useful in my personal relationships. Scott explains radical candor via a matrix. At the top is “care personally.” On the right side is “challenge directly.” In the four quadrants, moving clockwise from the far-left corner, you’ll find ruinous empathy, radical candor, obnoxious aggression, and manipulative insincerity.

